Choose the correct option from the given alternatives to write the most appropriate Subject for a Complaint letter to the Manager, Zenith Cargo for late delivery of goods.
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Regarding late delivery of goods.
The subject line of a complaint letter states the exact problem in a few words. The complaint to the Manager, Zenith Cargo is about late delivery of goods, so the subject must name that.
Why the Other Options are Incorrect?
Option 1: Regarding excessive charge for delivery. — Incorrect. It complains about overcharging, not about the delay.
Option 2: Regarding damage of goods during shipment. — Incorrect. It complains about damaged goods, a different problem.
Option 4: Regarding loss of goods during transit. — Incorrect. It complains about lost goods; in the question the goods arrived, only late.