Match List-I with List-II:
| List-I (Situation) | List-II (Importance of controlling) | ||
|---|---|---|---|
| (A) | A shop keeps a close check on the work at its cash counters, and cheating by the cashiers comes down. | (I) | Judging accuracy of standards |
| (B) | Salesmen are told in advance the sales target against which each of them will be appraised. | (II) | Ensuring order and discipline |
| (C) | After a change in market conditions, a firm finds its sales targets unrealistic and revises them. | (III) | Making efficient use of resources |
| (D) | Each worker follows set norms for cutting cloth, so that the spoilage of cloth falls. | (IV) | Improving employee motivation |
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → (A)-(II), (B)-(IV), (C)-(I), (D)-(III)
| List-I | List-II | Reason |
|---|---|---|
| (A) A shop keeps a close check on the work at its cash counters, and cheating by the cashiers comes down. | (II) Ensuring order and discipline | A close check on employees minimises dishonest behaviour. |
| (B) Salesmen are told in advance the sales target against which each of them will be appraised. | (IV) Improving employee motivation | Knowing the appraisal standard in advance motivates employees to perform better. |
| (C) After a change in market conditions, a firm finds its sales targets unrealistic and revises them. | (I) Judging accuracy of standards | Control keeps a check on changes in the environment and helps to revise the standards. |
| (D) Each worker follows set norms for cutting cloth, so that the spoilage of cloth falls. | (III) Making efficient use of resources | Work done to set norms reduces wastage and spoilage. |
NCERT (2026-27 Edition): “(ii) Judging accuracy of standards: A good control system enables management to verify whether the standards set are accurate and objective. An efficient control system keeps a careful check on the changes taking place in the organisation and in the environment and helps to review and revise the standards in light of such changes.” “(iii) Making efficient use of resources: By exercising control, a manager seeks to reduce wastage and spoilage of resources. Each activity is performed in accordance with predetermined standards and norms. This ensures that resources are used in the most effective and efficient manner.” “(iv) Improving employee motivation: A good control system ensures that employees know well in advance what they are expected to do and what are the standards of performance on the basis of which they will be appraised. It, thus, motivates them and helps them to give better performance.” “(v) Ensuring order and discipline: Controlling creates an atmosphere of order and discipline in the organisation. It helps to minimise dishonest behaviour on the part of the employees by keeping a close check on their activities. …” |