Arrange the steps in correct order of the Organizing Process:
(A) Giving duties as per the employee skills
(B) Establishing a hierarchical structure and coordinating relationships among departments
(C) Bifurcation of departments into south, west, east, north
(D) Identifying the task to be performed
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → (D), (C), (A), (B)
(D) Identifying the task to be performed — first. The organising process begins with identification and division of work. The total work is found out and split into jobs.
(C) Bifurcation of departments into south, west, east, north — second. This is departmentalisation. Similar jobs are grouped into departments, here by territory.
(A) Giving duties as per the employee skills — third. This is assignment of duties. Once the departments exist, each job is given to the person best suited to it.
(B) Establishing a hierarchical structure and coordinating relationships among departments — fourth. This is establishing reporting relationships. Everyone is told whom he takes orders from and to whom he reports, so the departments work together.
NCERT (2026-27 Edition): “Definition of Organising … From the above description, the following steps emerge in the process of organising:” “(i) Identification and division of work: The first step in the process of organising involves identifying and dividing the work that has to be done in accordance with previously determined plans. The work is divided into manageable activities so that duplication can be avoided and the burden of work can be shared among the employees.” “(ii) Departmentalisation: Once work has been divided into small and manageable activities then those activities which are similar in nature are grouped together. Such sets facilitate specialisation. …” “…Examples of some of the most popularly used basis are territory (north, south, west, etc.) and products (appliances, clothes, cosmetics etc).” “(iii) Assignment of duties: It is necessary to define the work of different job positions and accordingly allocate work to various employees. Once departments have been formed, each of them is placed under the charge of an individual. Jobs are then allocated to the members of each department in accordance to their skills and competencies. …” “(iv) Establishing authority and reporting relationships: Merely allocating work is not enough. Each individual should also know who he has to take orders from and to whom he is accountable. …” “…The establishment of such clear relationships helps to create a hierarchal structure and helps in coordination amongst various departments.” |