Read the passage and answer the question. Manoj purchased a car from DD Motors invoiced at 10 Lacs. The company offered many attractive gifts, like free insurance for the first two years, free pick-up and drop facilities for free servicing of upto 20,000 km etc. But after a few days, he noticed that the pick-up of the car was not good and there was some problem with the engine of the car. The company serviced the car for free, but even then, Manoj was not satisfied with the performance of the car. Manoj again called the customer care services of DD Motors, but DD Motors did not give him the due response. So he filed a complaint with the District Commission after but was not satisfied with the decision. He was very disturbed and, after a month, decided to appeal against it. |
Which of the following relief is NOT available to Manoj? |
To remove the defect in car To replace the defective car with a new one To return the car and get refund of the price paid for the car To retain the car and get a refund of the price paid for the car |
To retain the car and get a refund of the price paid for the car |
The correct answer is option 4- To retain the car and get a refund of the price paid for the car. To retain the car and get a refund of the price paid for the car is the relief that is not available to Manoj. This is not a valid relief as a consumer cannot keep the product and still claim a full refund. That would result in unjust enrichment, which is not supported under consumer law. |