Target Exam

CUET

Subject

Business Studies

Chapter

Staffing

Question:

Read the passage and answer the following questions:

Manorama Retail is a rapidly expanding retail company with stores across multiple cities. As the company grows, managing the workforce becomes increasingly complex. The HR department of XYZ faces several challenges, including hiring the right talent, managing employee turnover, and creating a training and development program to upskill employees. The company's recruitment process involves several stages, including screening resumes, conducting interviews, and background checks. However, finding candidates who align with the company culture and have the necessary skills has been difficult. Additionally, the company struggles with high employee turnover, especially in its sales and customer service departments. To address these challenges, XYZ Retail decides to focus on improving its staffing process. The company aims to enhance its recruitment strategies by using more advanced tools, such as data analytics, to match candidates with job roles more effectively. They also implement an employee retention program that includes career development opportunities and a more robust employee recognition system.

What is the HR department's role in staffing?

Options:

Planning marketing compaign

Inventory management

Managing customers

Recruitment and Managing talent

Correct Answer:

Recruitment and Managing talent

Explanation:

The correct answer is option 4- Recruitment and Managing talent.

Recruitment and Managing talent is the HR department's role in staffing.

The staffing function deals with the human element of management. Managing the human component of an organisation is the most important task because the performance of an organisation depends upon how well this function is performed. The success of an organisation in achieving its goals is determined to a great extent on the competence, motivation and performance of its human resource.  It is the responsibility of all managers to directly deal with and select people to work for the organisation. When the manager performs the staffing function his role is slightly limited. Some of these responsibilities will include placing the right person on the right job, introducing new employees to the organisation, training employees and improving their performance, developing their abilities, maintaining their morale and protecting their health and physical conditions. In small organisations, managers may perform all duties related to employees salaries, welfare and working conditions  But as organisations grow and number of persons employed increases, a separate department called the human resource department is formed which has specialists in managing people. The management of human resource is a specialised area which requires the expertise of many people. The number of human resource specialists and size of this department gives an indication of the size of the business as well. For a very large company, the Human Resources Department itself will contain specialists for each function of this department. Human Resource Management includes many specialised activities and duties which the human resource personnel must perform. These duties are:

  • Recruitment, i.e., search for qualified people
  • Analysing jobs, collecting information about jobs to prepare job descriptions.
  • Developing compensation and incentive plans.
  • Training and development of employees for efficient performance and career growth.
  • Maintaining labour relations and union management relations.
  • Handling grievances and complaints.
  • Providing for social security and welfare of employees.
  • Defending the company in law suits and avoiding legal complications.