Successful organisations do not achieve goals by chance but by following a deliberate process known as:

Management

The correct answer is option 4- Management.

Management is considered to be a deliberate process as it involves creating an environment which is conducive to efficient and effective performance. Successful organisations do not achieve their goals by chance but by following a deliberate process called ‘management.

OTHER OPTIONS

• Planning is the function of determining in advance what is to be done and who is to do it. This implies setting goals in advance and developing a way of achieving them efficiently and effectively.

• Organising is the management function of assigning duties, grouping tasks, establishing authority and allocating resources required to carry out a specific plan. Once a specific plan has been established for the accomplishment of an organisational goal, the organising function examines the activities and resources required to implement the plan.

• Staffing simply stated, is finding the right people for the right job. A very important aspect of management is to make sure that the right people with the right qualifications are available at the right places and times to accomplish the goals of the organisation. This is also known as the human resource function and it involves activities such as recruitment, selection, placement and training of personnel.