'The standards of behaviour evolve from group norms rather than officially laid down rules and regulations.'

Which organisation's feature is highlighted in the above statement?

Informal organisation

The correct answer is option 3- Informal organisation.

Interaction among people at work gives rise to a ‘network of social relationships among employees’ called the informal organisation. Informal organisation can be better understood with the help of the following features:

(a) An informal organisation originates from within the formal organisation as a result of personal interaction among employees.

(b) The standards of behaviour evolve from group norms rather than officially laid down rules and regulations.

(c) Independent channels of communication without specified direction of flow of information are developed by group members.

(d) It emerges spontaneously and is not deliberately created by the management.

(e) It has no definite structure or form because it is a complex network of social relationships among members.