Management is the process of planning, organising, staffing, directing and controlling the enterprise resources efficiently and effectively for achieving the goals of the organisation. Effectiveness in Management is concerned with doing the right task, completing activities, and achieving goals. Efficiency means doing the task correctly with minimum cost.

Answer the following questions on the basis of the above case.

...............is the management function of monitoring organizational performance towards the attainment of organizational goals.

Controlling

The management function of monitoring organizational performance towards the attainment of organizational goals is controlling. Controlling is the process of ensuring that the organization is on track to achieve its goals. It involves setting standards of performance, measuring current performance, comparing the two, and taking corrective action when necessary.