Which of the following pairs of an importance of controlling and its meaning is NOT correctly matched?
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → Improving employee motivation – Controlling helps to minimise dishonest behaviour on the part of the employees.
Option (1) Judging accuracy of standards – An efficient control system keeps a careful check on the changes taking place in the organisation and in the environment. — Correctly matched. An efficient control system watches changes inside and outside the firm, and helps to review the standards. This is judging accuracy of standards.
Option (2) Improving employee motivation – Controlling helps to minimise dishonest behaviour on the part of the employees. — Not correctly matched. Minimising dishonest behaviour belongs to ensuring order and discipline. Improving employee motivation means employees know in advance what they must do and the standards on which they will be appraised.
Option (3) Making efficient use of resources – Each activity is performed in accordance with predetermined standards and norms. — Correctly matched. Working to predetermined standards and norms cuts wastage and spoilage. So resources are used efficiently.
Option (4) Ensuring order and discipline – Controlling keeps a close check on the activities of the employees. — Correctly matched. A close check on employees’ activities creates an atmosphere of order and discipline.
NCERT (2026-27 Edition): “(ii) Judging accuracy of standards: A good control system enables management to verify whether the standards set are accurate and objective. An efficient control system keeps a careful check on the changes taking place in the organisation and in the environment and helps to review and revise the standards in light of such changes.” “(iii) Making efficient use of resources: By exercising control, a manager seeks to reduce wastage and spoilage of resources. Each activity is performed in accordance with predetermined standards and norms. This ensures that resources are used in the most effective and efficient manner.” “(iv) Improving employee motivation: A good control system ensures that employees know well in advance what they are expected to do and what are the standards of performance on the basis of which they will be appraised. It, thus, motivates them and helps them to give better performance.” “(v) Ensuring order and discipline: Controlling creates an atmosphere of order and discipline in the organisation. It helps to minimise dishonest behaviour on the part of the employees by keeping a close check on their activities. The box explains how an import-export company was able to track dishonest employees by using computer monitoring as a part of their control system.” |