Target Exam

CUET

Subject

Business Studies

Chapter

Consumer Protection

Question:

Match List-I and List-II.

List-I List-II
(A) Right to be informed (I) Freedom to access a variety of products at competitive prices
(B) Right to consumer education  (II) Right to know everything about the product such as price, ingredients etc.
(C) Right to choose/be assured (III) Right to get relief against unfair trade practices.
(D) Right to seek redressal (IV) Right to acquire knowledge and to be a well-informed consumer.

Choose the correct answer from the options given below :

 

Options:

(A)-(IV), (B)-(II), (C)-(III), (D)-(I)

(A)-(II), (B)-(IV), (C)-(I), (D)-(III)

(A)-(I), (B)-(II), (C)-(IV), (D)-(III)

(A)-(III), (B)-(IV), (C)-(I), (D)-(II)

Correct Answer:

(A)-(II), (B)-(IV), (C)-(I), (D)-(III)

Explanation:

The correct answer is option 2- (A)-(II), (B)-(IV), (C)-(I), (D)-(III).

List-I List-II
(A) Right to be informed (II) Right to know everything about the product such as price, ingredients etc.
(B) Right to consumer education  (IV) Right to acquire knowledge and to be a well-informed consumer.
(C) Right to choose/be assured (I) Freedom to access a variety of products at competitive prices 
(D) Right to seek redressal (III) Right to get relief against unfair trade practices.

 

(A) Right to be informed- (II) Right to know everything about the product such as price, ingredients etc.
The consumer has a right to have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc. It is because of this reason that the legal framework in India requires the manufactures to provide such information on the package and label of the product.

(B) Right to consumer education - (IV) Right to acquire knowledge and to be a well-informed consumer. 
The consumer has a right to acquire knowledge and to be a well informed consumer throughout life. He should be aware about his rights and the reliefs available to him in case of a product or service falling short of his expectations. Many consumer organisations and some enlightened businesses are taking an active part in educating consumers in this respect.

(C) Right to choose/be assured- (I) Freedom to access a variety of products at competitive prices.
The consumer has the freedom to access variety of products at competitive prices. This implies that the marketers should offer a wide variety of products in terms of quality, brand, prices, size, etc. and allow the consumer to make a choice from amongst these.

(D) Right to seek redressal- (III) Right to get relief against unfair trade practices.
The consumer has a right to get relief against unfair trade practice of restrictive trade practices or unscrupulous exploitation in case the product or a service falls short of his expectations. The Consumer Protection Act 2019 provides for redressal to the consumers including replacement of the product, removal of defect in the product, compensation paid for any loss or injury suffered by the consumer, etc.