Answer the questions on the basis of following passage:-
Lenovo India decided to strengthen its diversing numbers. It decided to tap its referral system. The company asked its employees to recommend candidates and decided to reward those who successfully recommended more women for the same roles. Today technology major infosys for instance, has enhanced the use of technology for the employees referral process. It has created a portal where employees can view requirements and submit profiles of candidates directly. Employees can then track the status of their referral real-time.
Under which external source of recruitment organisations keep a database of unsolicited applicants in their offices?
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → Casual callers
Option (1) Employment Exchange — Incorrect. Employment exchanges are run by the Government. They link job-seekers with employers. The list is kept by the exchange, not by the company.
Option (2) Campus Recruitment — Incorrect. Here the company goes to colleges and institutes to pick students.
Option (3) Placement agencies — Incorrect. These are private agencies. They collect the bio-data of many candidates and suggest names to companies for a fee.
Option (4) Casual callers — Correct. People sometimes send applications on their own, even when there is no vacancy. These are called unsolicited applications. The company keeps them in a database and checks it when a job falls vacant. Its main merit is that it is cheap.
Note: The passage is based on the NCERT box ‘Hiring via employee referrals on the rise’ in the chapter Staffing; NTA has shortened it. NCERT (2026-27 Edition): “(ii) Casual Callers: Many reputed business organisations keep a database of unsolicited applicants in their offices. Such job-seekers can be a valuable source of manpower. A list of such job-seekers can be prepared and can be screened to fill the vacancies as they arise. The major merit of this source of recruitment is that it reduces the cost of recruiting workforce in comparison to other sources.” “(iv) Employment Exchange: Employment exchanges run by the Government are regarded as a good source of recruitment for unskilled and skilled operative jobs. …” “(v) Placement Agencies and Management Consultants: In technical and professional areas, private agencies and professional bodies appear to be doing substantive work. Placement agencies provide a nationwide service in matching personnel demand and supply. …” “(vi) Campus Recruitment: Colleges and institutes of management and technology have become a popular source of recruitment for technical, professional and managerial jobs. …” |