Neha works in a bank. Every Sunday she also meets a group of old scho…

Neha works in a bank. Every Sunday she also meets a group of old school friends. Consider the following statements:
(A) The bank is a formal group, as the roles of its members are stated in an explicit manner.
(B) The friends' group is an informal group, with close relationship among its members.
(C) The friends' group is formed on the basis of some specific rules or laws.
(D) In the bank, a set of norms helps in establishing order.
How many of the above statements are correct?

Answer & explanation

Correct answer: option 3

The correct answer is Option (3) → Only three

(A) The bank is a formal group, as the roles of its members are stated in an explicit manner. — Correct. A bank, like an office organisation, is a formal group: the roles its members perform are stated in an explicit manner.

(B) The friends' group is an informal group, with close relationship among its members. — Correct. Old school friends form an informal group: it is not formed by rules or laws, and there is close relationship among members.

(C) The friends' group is formed on the basis of some specific rules or laws. — Incorrect. Being based on specific rules or laws is the mark of a formal group. The formation of an informal group is not based on rules or laws.

(D) In the bank, a set of norms helps in establishing order. — Correct. In a formal group such as the bank, a set of norms helps in establishing order, and members have definite roles.

NCERT (2026-27): “Formal and Informal Groups
These groups differ in the degree to which the functions of the group are stated explicitly and formally. The functions of a formal group are explicitly stated as in the case of an office organisation. The roles to be performed by group members are stated in an explicit manner. The formal and informal groups differ on the basis of structure. The formation of formal groups is based on some specific rules or laws and members have definite roles. There are a set of norms which help in establishing order. A university is an example of a formal group. On the other hand, the formation of informal groups is not based on rules or laws and there is close relationship among members.”

Answer & explanation

Correct answer: option 3

The correct answer is Option (3) → Only three

(D) In the bank, a set of norms helps in establishing order. — Correct. In a formal group such as the bank, a set of norms helps in establishing order, and members have definite roles.