Consider the following pairs of an importance of controlling and the result it brings:
(A) Facilitating coordination in action – Overall organisational objectives are accomplished.
(B) Ensuring order and discipline – Dishonest behaviour on the part of the employees is minimised.
(C) Making efficient use of resources – Employees are motivated and give better performance.
(D) Judging accuracy of standards – Wastage and spoilage of resources is reduced.
Which of the pairs given above are correctly matched?
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → (A) and (B) only
(A) Facilitating coordination in action – Overall organisational objectives are accomplished. — Correct. The standards of each department and employee are coordinated with one another. This ensures that overall objectives are accomplished.
(B) Ensuring order and discipline – Dishonest behaviour on the part of the employees is minimised. — Correct. A close check on employees helps to minimise dishonest behaviour.
(C) Making efficient use of resources – Employees are motivated and give better performance. — Incorrect. Making efficient use of resources brings less wastage and spoilage of resources. Better motivation and performance come from a different point, improving employee motivation, where employees know the appraisal standards in advance.
(D) Judging accuracy of standards – Wastage and spoilage of resources is reduced. — Incorrect. Judging accuracy of standards means checking whether the standards set are accurate and objective and revising them when things change. Less wastage and spoilage comes from making efficient use of resources.
NCERT (2026-27 Edition): “(iii) Making efficient use of resources: By exercising control, a manager seeks to reduce wastage and spoilage of resources. Each activity is performed in accordance with predetermined standards and norms. This ensures that resources are used in the most effective and efficient manner.” “(iv) Improving employee motivation: A good control system ensures that employees know well in advance what they are expected to do and what are the standards of performance on the basis of which they will be appraised. It, thus, motivates them and helps them to give better performance.” “(v) Ensuring order and discipline: Controlling creates an atmosphere of order and discipline in the organisation. It helps to minimise dishonest behaviour on the part of the employees by keeping a close check on their activities. …” “(vi) Facilitating coordination in action: Controlling provides direction to all activities and efforts for achieving organisational goals. Each department and employee is governed by predetermined standards which are well coordinated with one another. This ensures that overall organisational objectives are accomplished.” |