Rekha bought a mixer-grinder from Shree Home Appliances, Indore. It stopped working within a week. She writes to the Customer Service Manager of the company. Choose the most suitable closing line for her letter:
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → I hope you will replace it at the earliest.
The closing line is the last line of the body. In a complaint, it politely asks for the action the writer wants. Rekha wants a mixer-grinder that works, so she asks the company to replace it soon.
Why the Other Options are Incorrect?
Option 1: I am writing to inform you that I bought a mixer-grinder from your company last week. — Incorrect. It is an opening line. It tells what happened, so it belongs at the start of the body.
Option 2: Replace it today or I will drag your company to court. — Incorrect. It is a threat. A formal letter stays polite even when it complains.
Option 3: Do write soon and tell me how you are. — Incorrect. It is a friendly line for a letter to a friend or relative.