While in a therapy the psychologist must-

The correct answer is Option (4) → keep one’s opinions away and listen to the client patiently

Option (1) cry with the client during emotional moments in order to show understanding about client’s pain — Incorrect. Crying with the client is sympathy, compassion and pity for the sufferer. The therapist needs empathy, understanding the client’s plight from her/his perspective, and the relationship must remain a professional one.

Option (2) show anger if the client does not speak and takes a pause to think — Incorrect. The therapist shows unconditional positive regard: the same positive feelings continue even if the client is rude, so anger at a pause is ruled out.

Option (3) insult the client if talking about the parents in a negative way — Incorrect. The therapist conveys that s/he is not judging the client, even if the client confides all the ‘wrong’ things s/he has done or thought. Insulting the client would destroy the trust the therapy needs.

Option (4) keep one’s opinions away and listen to the client patiently — Correct. The therapist is accepting, empathic, genuine and warm and does not judge the client. This builds a trusting and confiding relationship in which the client can unburden herself/himself.