Read the following passage and answer the question. In a colony, several people purchased mosquito killing rackets from a company. The majority of rackets turned useless within a period of three months. Rishant, who was one of the residents of the colony, decided to take the matter to the consumer court but the residents were not united and he felt himself alone on the issue. The price of the racket was ₹500. Meanwhile one of the friends of Rishant who was a journalist, reported about the incident in a daily newspaper. When the company learnt about the situation, it decided to take a milestone step. The company decided to take back and repair all the faulty rackets from the residents of the society. The whole story took a twist when a technician from the company told the management that in the instruction book provided with the racket, it was written to clean the racket with special care after every one month. When enquired, it was found that the residents with faulty rackets including Rishant didn't clean their rackets after one month. |
The company decided to take back and repair all the faulty rackets from the residents of the society". Which remedy is available to the consumers in the given line? |
Removal of defect from the goods Replacement of the goods Refund of the price paid None of the above |
Removal of defect from the goods |
The correct answer is option 1- Removal of defect from the goods. Removal of defect from the goods is highlighted in the given lines. In the given line, the company is opting to "take back and repair all the faulty rackets." This indicates that the remedy available to the consumers is Removal of defect from the goods. The company is addressing the defect by repairing the faulty rackets rather than replacing them or refunding the price. |