"The consumer has a right to get relief against unfair trade practices, restrictive trade practices or unscrupulous exploitation in case the product or a service falls short of his expectations". Which consumer right has been exhibited in this statement?
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Right to seek redressal
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The statement emphasizes that the consumer can get relief against unfair trade practices, restrictive trade practices, or exploitation if a product or service falls short of expectations.
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This directly relates to the Right to Seek Redressal, which ensures that consumers have the right to a fair settlement of genuine grievances.
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Right to consumer education → Awareness about rights and remedies.
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Right to safety → Protection against hazardous goods/services.
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Right to information → Right to know details about products/services (quality, quantity, price, etc.).