With the introduction of the factory system, thousands of persons began to be employed under one roof, and the job of hiring people was given to one man. In the first place, this led to the emergence of the:
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → personnel officer
Option (1) labour welfare officer — Incorrect. The labour welfare officer came from the trade union movement. He was a link between the owners and the workers.
Option (2) personnel officer — Correct. Under the factory system, one man was given the job of hiring. Later he also handled recruitment, selection and placement. This first gave rise to the personnel officer.
Option (3) personnel manager — Incorrect. The personnel manager grew out of the same post, but later on, not in the first place.
Option (4) human resource manager — Incorrect. The human resource manager replaced the personnel manager when the scope of the work increased.
NCERT (2026-27 Edition): “Evolution of Human Resource Management … With the introduction of factory system, thousands of persons began to be employed under one roof. The job of hiring people for the organisation was given to one man, who later on was assigned the responsibility of recruitment, selection and placement of personnel. This led to the emergence of personnel officer in the first place and personnel manager, later on. Human relations approach recognises human factor as the most important instrument of success in an organisation. Fast changing technological developments, however, necessitated new skill development and training of employees. People came to be recognised as a valuable resource, which can be further developed. Increase in scope of the work led to replacement of personnel manager with human resource manager. …” |