Match List-I (benefits of motivation) with List-II (situations in a firm):
| List-I | List-II | ||
|---|---|---|---|
| (A) | Improves performance levels | (I) | Workers who often stayed away due to poor relations with supervisors now come to work regularly. |
| (B) | Changes negative or indifferent attitudes | (II) | A worker who did not care about his job starts taking interest in it after his supervisor praises his good work. |
| (C) | Reduces employee turnover | (III) | Fewer staff leave the firm, so it saves the cost of fresh recruitment and training. |
| (D) | Reduces absenteeism | (IV) | Satisfied staff put in their maximum efforts, and the firm achieves higher results. |
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → (A)-(IV), (B)-(II), (C)-(III), (D)-(I)
| List-I | List-II | Reason |
|---|---|---|
| (A) Improves performance levels | (IV) Satisfied staff put in their maximum efforts, and the firm achieves higher results. | Motivated employees contribute their maximum efforts, so the firm reaches higher levels of performance. |
| (B) Changes negative or indifferent attitudes | (II) A worker who did not care about his job starts taking interest in it after his supervisor praises his good work. | Suitable rewards and the supervisor’s praise for good work slowly turn an indifferent worker’s attitude into a positive one. |
| (C) Reduces employee turnover | (III) Fewer staff leave the firm, so it saves the cost of fresh recruitment and training. | Turnover means staff leaving the firm. Motivated staff stay, so the firm saves the cost of new recruitment and training. |
| (D) Reduces absenteeism | (I) Workers who often stayed away due to poor relations with supervisors now come to work regularly. | Absenteeism means staying away from work. Poor relations with supervisors are one of its causes, and good motivation removes such causes. |
NCERT (2026-27 Edition): “Importance of Motivation: … (i) Motivation helps to improve performance levels of employees as well as the organisation. Since proper motivation satisfies the needs of employees, they in turn devote all their energies for optimum performance in their work. A satisfied employee can always turnout expected performance. Good motivation in the organisation helps to achieve higher levels of performance as motivated employees contribute their maximum efforts for organisational goals. (ii) Motivation helps to change negative or indifferent attitudes of employee to positive attitudes so as to achieve organisational goals. For example, a worker may have indifferent or negative attitude towards his work, if he is not rewarded properly. If suitable rewards are given and supervisor gives positive encouragement and praise for the good work done, the worker may slowly develop positive attitude towards the work. (iii) Motivation helps to reduce employee turnover and thereby saves the cost of new recruitment and training. The main reason for high rate of employee turnover is lack of motivation. If managers identify motivational needs of employees and provide suitable incentives, employees may not think of leaving the organisation. …” “Importance of Motivation: … (iv) Motivation helps to reduce absenteeism in the organisation. Some important reasons for absenteeism are–bad working conditions, inadequate rewards, lack of recognition, poor relations with supervisors and colleagues etc. Through sound motivational system, all these deficiencies can be covered. If motivation is adequately provided, work becomes a source of pleasure and workers attend to the work regularly.” |