Under the importance ‘Improving employee motivation’, which of the following is NOT what a good control system does?
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → It ensures that each department and employee is governed by well coordinated standards.
Option (1) It ensures that employees know well in advance what they are expected to do. — Part of improving employee motivation. Employees learn in advance what they are expected to do.
Option (2) It ensures that each department and employee is governed by well coordinated standards. — Not part of improving employee motivation. Well coordinated standards for each department belong to facilitating coordination in action, where they help all departments meet the overall objectives.
Option (3) It ensures that employees know the standards on which they will be appraised. — Part of improving employee motivation. Employees know the standards on which they will be appraised, so they know how they will be judged.
Option (4) It motivates the employees and helps them to give better performance. — Part of improving employee motivation. This is the result: knowing what is expected motivates employees and helps them give better performance.
NCERT (2026-27 Edition): “(iv) Improving employee motivation: A good control system ensures that employees know well in advance what they are expected to do and what are the standards of performance on the basis of which they will be appraised. It, thus, motivates them and helps them to give better performance.” “(vi) Facilitating coordination in action: Controlling provides direction to all activities and efforts for achieving organisational goals. Each department and employee is governed by predetermined standards which are well coordinated with one another. This ensures that overall organisational objectives are accomplished.” |