Mr. David, a renowned Management speaker, was addressing a gathering at Gama ltd. He said;
"The job of the _________is complex and stressful, demanding long hours and commitment to the organization". Identify the correct option to fill in the blank:
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → Top manager
Option (1) Supervisory manager — Incorrect. Supervisors are the lowest level of management. They oversee the work of the workers on the shop floor.
Option (2) Top manager — Correct. Top managers set the goals and strategies of the organisation and are responsible for all its activities and for its impact on society. Such wide responsibility makes their job complex and stressful, demanding long hours and commitment.
Option (3) Middle level manager — Incorrect. Middle managers are the link between the top and the lower levels. They carry out the plans made by top management.
Option (4) Non-operative manager — Incorrect. Managers are divided into three levels: top, middle and supervisory (operational). The complex, stressful job described belongs to the top level.
NCERT (2026-27 Edition): “Levels of Management … (i) Top Management: They consist of the senior-most executives of the organisation by whatever name they are called. They are usually referred to as the chairman, the chief executive officer, chief operating officer, president and vice-president. Top management is a team consisting of managers from different functional levels, heading finance, marketing etc. For example chief finance officer, vice president (marketing). Their basic task is to integrate diverse elements and coordinate the activities of different departments according to the overall objectives of the organisation. These top level managers are responsible for the welfare and survival of the organisation. They analyse the business environment and its implications for the survival of the firm. They formulate overall organisational goals and strategies for their achievement. They are responsible for all the activities of the business and for its impact on society. The job of the top manager is complex and stressful, demanding long hours and commitment to the organisation.” |