Under the Consumer Protection Act 2019, a consumer is a person who:
(A) Buys any goods in retail mart
(B) Avails services for a consideration
(C) Obtains goods for resale
(D) Purchases goods online
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → (A), (B) and (D) only
(A) Buys any goods in retail mart — Correct. A person who buys goods for a price (a consideration) for his own use is a consumer.
(B) Avails services for a consideration — Correct. The Act covers services as well as goods, when a price is paid or promised.
(C) Obtains goods for resale — Incorrect. A person who buys for resale or commercial purpose is a trader, not a consumer, and is outside the Act.
(D) Purchases goods online — Correct. The Act applies to both offline and online transactions, including teleshopping and direct selling.
NCERT (2026-27 Edition): “Who is A Consumer? … Under the Consumer Protection Act 2019, a consumer is a person who buys any goods or avails services for a consideration, which has been paid or promised, or partly paid and partly promised, or under any scheme of deferred payment. It includes any user of such goods or beneficiary of services if such use is made with the approval of the buyer. It applies to both offline and online transactions through electronic means or by teleshopping or direct selling or multilevel marketing. However, any person who obtains goods or avails services for resale or commercial purpose is nottreated as a consumer and is outside the scope of Consumer Protection Act 2019.” |