Identify the relief available to a consumer: 'Where District or State or National Commission is satisfied about defect in goods, or deficiency in services or any unfair trade practice or claim for compensation under product liability, issues an order':
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → To pay a reasonable amount of compensation for any loss or injury suffered by the consumer due to the negligence of the opposite party.
Option (1) To continue the defect in goods or deficiency in service. — Incorrect. The Commission orders the seller to remove the defect or deficiency. Continuing it would harm the consumer further.
Option (2) To pay a reasonable amount of compensation for any loss or injury suffered by the consumer due to the negligence of the opposite party. — Correct. A relief is an order in the consumer’s favour. When the loss or injury was caused by the seller’s carelessness, the Commission can order the seller to pay compensation.
Option (3) To continue the manufacture of hazardous goods. — Incorrect. The order is the reverse: to cease the manufacture of hazardous goods.
Option (4) To offer hazardous goods for sale. — Incorrect. The order is not to offer hazardous goods for sale, and to withdraw them from sale.
NCERT (2026-27 Edition): “Relief Available Where District or State or National Commission is satisfied about defect in goods, or deficiency in services on any unfair trade practice or claim for compensation under product liability, issues an order: |