Where District or State or National Commission is satisfied about def…

Where District or State or National Commission is satisfied about defect in goods, or deficiency in services or any unfair trade practice or claim for compensation under product liability, issues an order for :

A. To remove a defect in goods or deficiency in service
B. To pay punitive damages in appropriate circumstances.
C. To offer hazardous goods for sale
D. To withdraw hazardous goods from sale.

Choose the correct answer from the options given below:

Answer & explanation

Correct answer: option 2

The correct answer is Option (2) → A, B and D only

(A) To remove a defect in goods or deficiency in service — Correct. This is the first relief a Consumer Commission can order when a complaint is proved. The seller must put right what is wrong with the product or the service.

(B) To pay punitive damages in appropriate circumstances. — Correct. Punitive damages are an extra amount ordered as a punishment, over and above compensation for the actual loss.

(C) To offer hazardous goods for sale — Incorrect. This is the opposite of the real relief. The Commission orders the party not to offer hazardous goods for sale.

(D) To withdraw hazardous goods from sale. — Correct. Goods that are dangerous to life and safety must be taken off the market.

NCERT (2026-27 Edition): “Relief Available … (i) To remove the defect in goods or deficiency in service.
(ii) To replace the defective product with a new one, free from any defect.
(iii) To refund the price paid for the product, or the charges paid for the service.
(iv) To pay a reasonable amount of compensation for any loss or injury suffered by the consumer due to the negligence of the opposite party.
(v) To pay punitive damages in appropriate circumstances.
(vi) To discontinue the unfair/ restrictive trade practice and not to repeat it in the future.
(vii) Not to offer hazardous goods for sale.
(viii) To withdraw the hazardous goods from sale.”