“Form consumer societies which would play an active part in educating consumers and safeguarding their interests” is a:
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Consumer responsibility
Option (1) Consumer right — Incorrect. A right is something the consumer can claim from others, such as the right to safety or the right to be informed. Forming a society is something the consumer is expected to do himself.
Option (2) Ways and means of consumer regulation — Incorrect. There is no such category. The book’s heading is “Ways and Means of Consumer Protection”, which lists who protects consumers: business itself, business associations, consumer organisations and the government.
Option (3) Consumer responsibility — Correct. Rights alone cannot protect consumers. Protection works only when consumers also carry out their responsibilities: buying standard goods, asking for a cash memo, filing a complaint when needed, and forming consumer societies that educate other consumers and guard their interests.
Option (4) Remedy available to a consumer — Incorrect. A remedy is a relief a consumer commission can order, such as replacing the goods or refunding the price. Forming a society is not a relief given by anyone.
NCERT (2026-27 Edition): “Consumer Responsibilities … A consumer should keep in mind the following responsibilities while purchasing, using and consuming goods and services — …” “(ix) Form consumer societies which would play an active part in educating consumers and safeguarding their interests.” |