"Employees work with commitment, loyalty and satisfaction with their jobs" is :
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Merit of internal source of recruitment
Option (1) Merit of external source of recruitment — Incorrect. Bringing people in from outside gives the firm fresh talent and a wider choice. But existing employees may feel passed over, so it tends to lower their loyalty, not raise it.
Option (2) Merit of training — Incorrect. Training improves the skills an employee needs for the job. Loyalty and commitment come from seeing a future in the firm, which training alone does not give.
Option (3) Merit of internal source of recruitment — Correct. An internal source fills a vacancy from within the firm, mainly by promotion. The employee moves to a higher post with more responsibility, status and pay. Others see that they too can rise. This raises their motivation, loyalty and satisfaction.
Option (4) Merit of selection — Incorrect. Selection is choosing the right person from the pool of applicants. It is a step of staffing that follows recruitment from either source.
NCERT (2026-27 Edition): “Promotions: … Promotion leads to shifting an employee to a higher position, carrying higher responsibilities, facilities, status and pay. Promotion is a vertical shifting of employees. This practice helps to improve the motivation, loyalty and satisfaction level of employees. …” “Merits of Internal Sources Filling vacancies in higher jobs from within the organisation or through internal transfers has the following merits: (i) Employees are motivated to improve their performance. A promotion at a higher level may lead to a chain of promotion at lower levels in the organisation. This motivates the employees to improve their performance through learning and practice. Employees work with commitment and loyalty and remain satisfied with their jobs. …” |