Read the following passage and answer the questions. Abhishek bought gold jewellery for her wife worth of ₹70 lakhs. The seller did not give him the receipt for payment but he insisted the seller to give him the cash memo. After many arguments between both of them, the seller at last gives Abhishek the cash memo. After 10 days, Abhishek's wife found a defect in one of the necklace bought and complained to seller. Seller did not pay any heed to Abhishek's wife. She went to the respective redressal agency for the solution. |
In which consumer redreesal agency, his wife can complain firstly? |
District Commission State commission National Commission Supreme Court |
District Commission |
The correct answer is option 1- District Commission. Abhishek's wife can first file her complaint with the District Consumer Disputes Redressal Forum (also known as the District Consumer Court). According to the Consumer Protection Act, the District Forum is the first level of consumer redressal agency where consumers can approach for resolving complaints related to goods or services where value of goods does not exceed 1 crore., including defective products like the necklace. If the issue is not resolved at the district level, the case can be escalated to the State Commission and, subsequently, the National Commission. |