Divisha works as a Project Co-coordinator in an export house. Whenever the workload is high, she is able to convince her team by explaining to them the purpose, providing training and motivating them with additional rewards so as to be able to win their wholehearted co-operation.

Identify the element of directing being described in the above lines.

Motivation

The correct answer is option 3- Motivation.

The element of directing being described in the lines about Divisha is Motivation. She effectively encourages her team by explaining the purpose, providing training, and offering additional rewards to gain their cooperation.

Motivation means incitement or inducement to act or move. In the context of an organisation, it means the process of making subordinates to act in a desired manner to achieve certain organisational goals. Motivation is a complex process as individuals are heterogeneous in their expectations, perceptions and reactions.