FSSAI has made a proposal for hotels to declare the kind of oil used in cooking food items on their menus.

Which consumer right is being reinforced by this proposal?

Right to be informed

The correct answer is option (3)- Right to be informed.

The proposal made by FSSAI (Food Safety and Standards Authority of India) for hotels to declare the kind of oil used in cooking food items on their menus reinforces to the 'right to be informed'.

This right ensures that consumers have access to relevant information regarding the products and services they purchase, allowing them to make informed decisions about their health and well-being. By knowing the type of oil used, consumers can make choices based on their dietary preferences or health concerns.

Right to be informed-  The consumer has a right to have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc. It is because of this reason that the legal framework in India requires the manufactures to provide such information on the package and label of the product.

OTHER OPTIONS

* Right to be heard- The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service. It is because of this reason that many enlightened business firms have set up their own consumer service and grievance cells. Many consumer organisations are also working towards this direction and helping consumers in redressal of their grievances.

* Right to Consumer Education-  The consumer has a right to acquire knowledge and to be a well informed consumer throughout life. He should be aware about his rights and the reliefs available to him in case of a product or service falling short of his expectations. Many consumer organisations and some enlightened businesses are taking an active part in educating consumers in this respect.

* Right to be assured: The consumer has the freedom to access variety of products at competitive prices. This implies that the marketers should offer a wide variety of products in terms of quality, brand, prices, size, etc. and allow the consumer to make a choice from amongst these.