Consider the following statements about who can be a complainant under the Consumer Protection Act, 2019:
(A) Any registered trade association can be a complainant.
(B) The central authority can be a complainant.
(C) A teacher or legal representative can be a complainant in the case of a minor.
(D) Any voluntary consumer association can be a complainant.
(E) A legal heir of a consumer can be a complainant.
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → (B), (D) and (E) only
(A) Any registered trade association can be a complainant. — Incorrect. The Act names any voluntary consumer association. A trade association is a body of traders, that is, of sellers.
(B) The central authority can be a complainant. — Correct. The central authority is named among the complainants.
(C) A teacher or legal representative can be a complainant in the case of a minor. — Incorrect. For a minor, the complainant is a parent or legal representative. A teacher has no such place under the Act.
(D) Any voluntary consumer association can be a complainant. — Correct. Any voluntary consumer association can file a complaint.
(E) A legal heir of a consumer can be a complainant. — Correct. A legal heir or legal representative of a consumer can file a complaint.
NCERT (2026-27 Edition): “Terms & Definitions 1. Complaint: Any allegation in writing made by the complainant for obtaining relief w.r.t restrictive trade practice, defect in goods or deficiency in services provided, overcharging of price or offer of goods or service injurious to life and safety. |