Which of the following activities lie within the scope of consumer protection? |
Educating consumers about their rights and responsibilities Helping consumers in getting their grievances redressed Protecting the interests of consumers All of the above |
All of the above |
The correct answer is option 4- All of the above. The concept of consumer protection is to safeguard the interests of the consumers. It adopts measures to protect consumers from unethical malpractices by businesses and provide a swift redressal of their grievances. Consumer protection has a wide scope. It not only includes educating consumers about their rights and responsibilities, but also helps in getting their grievances redressed. It not only requires a judicial machinery for protecting the interests of consumers but also requires the consumers to be united and form themselves into consumer associations for protection and promotion of their interests. |