Mr Anil Bhatia bought a ceiling fan from Breeze Home Appliances, Ludhiana. It was delivered with a broken blade. He writes a letter of complaint to the Sales Manager of the company. Choose the most appropriate complimentary close for his letter:
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → Yours faithfully
A letter of complaint to a company is a formal letter. The complimentary close is the polite phrase written just before the signature. “Yours faithfully” is the usual close in a formal letter like this one.
Why the Other Options are Incorrect?
Option 1: Yours affectionately — Incorrect. It is a loving close used for family members and close friends.
Option 3: Yours faithful — Incorrect. It is not a correct close. The right form is “Yours faithfully”.
Option 4: Your well-wisher — Incorrect. It is a friendly close used in personal letters.