Read the following passage and answer the question:

Over the last couple of years, the operation of Zosh limited increased many fold due to sudden boom in the market. It's sales manager. Mr. Rajesh was over burdened and it looks almost impractical for him to handle all the sales related activities and decisions.

He discussed the problem with the top management and selective dispersal of authority to some other people was decided, as many people, who were employed with the company were competent, capable and resourceful. They could assume responsibility for the effective implementation of the decisions. Now Mr. Rajesh would be having more time which he could devote to important policy decisions rather than occupying his time with both policy as well as operational decisions.

Select the concept, which helps managers in reducing their workload and provides them with more time to concentrate on important matters.

Delegation of authority

The correct answer is option (2) :

Organising stimulates creativity amongst the managers. Effective delegation allows the managers to reduce their workload by assigning routine jobs to their subordinates. The reduction in workload by delegation is not just necessary because of limited capacity of an individual but also allows the manager to develop new methods and ways of performing tasks. It gives them the time to explore areas for growth and the opportunity to innovate thereby strengthening the company's competitive position. Delegation also develops in the subordinate the ability to deal effectively with challenges and helps them to realise their full potential.