Choose the incorrect statement regarding controlling from the following:
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Controlling maximises dishonest behaviour on the part of employees
Option (1) A good control system allows the employees to know well in advance what is expected from them and what are the standards of performance on the basis of which they will be appraised. — A correct statement (Incorrect). This is how controlling improves employee motivation. Employees know the standards by which they will be judged, so they give better performance.
Option (2) Controlling provides direction to all activities and efforts for achieving organisational goals. — A correct statement (Incorrect). This is how controlling facilitates coordination in action. Every department works to set standards, so all efforts move towards the same goals.
Option (3) Controlling maximises dishonest behaviour on the part of employees — An incorrect statement (Correct). Controlling does the opposite. It keeps a close check on the activities of employees and creates order and discipline. So it minimises dishonest behaviour.
Option (4) Controlling reduces wastage and spoilage of resources — A correct statement (Incorrect). When every activity follows set standards, resources are used efficiently and less is wasted.
NCERT (2026-27 Edition): “Importance of Controlling … (iii) Making efficient use of resources: By exercising control, a manager seeks to reduce wastage and spoilage of resources. …” “(iv) Improving employee motivation: A good control system ensures that employees know well in advance what they are expected to do and what are the standards of performance on the basis of which they will be appraised. …” “(v) Ensuring order and discipline: Controlling creates an atmosphere of order and discipline in the organisation. It helps to minimise dishonest behaviour on the part of the employees by keeping a close check on their activities. …” “(vi) Facilitating coordination in action: Controlling provides direction to all activities and efforts for achieving organisational goals. …” |