Read the following passage and answer the questions. Maurya sent a jacket to a laundary shop in December 2023. The jacket was purchased for ₹5,000. She had previously sent the jacket for dry cleaning with 'Snow White dry cleaners' and the jacket was cleaned very well. But this time she noticed the white discolouration mark on the jacket. On informing the dry cleaner, Maurya received a letter that confirmed that the discoloured mark was appeared after the jacket was dry cleaned. She contacted the dry cleaner many times and requested for compensation for discoloured jacket but to no avail. Upon, consumer court intervention, Snow White dry cleaners agreed to compensate ₹2,500 to Maurya for the discoloured jacket. |
In which court complaint should be filed by Maurya? |
District Commission State commission National Commission Supreme Court |
District Commission |
The correct answer is option 1- District Commission. Complaints are filed in the District Consumer Disputes Redressal Commission. This is the appropriate forum for resolving disputes where the value of the goods or services in question does not exceed ₹1 crore as in Maurya's case with the ₹5,000 jacket. |