Match the following lists.
| LIST I | LIST II |
| A) Semantic barriers | I) Poor confidence, unwillingness to communicate |
| B) Psychological barriers | II) Distrust, premature evaluation |
| C) Organizational barriers | III) Faulty translation, technical jargon |
| D) Personal barriers | IV) Complexity in organization structure, rules and regulation |
Choose the correct answer from the options given below.
Answer & explanation
Correct answer: option 3
The correct answer is option 3- A-III, B-II, C-IV, D-I.
| LIST I | LIST II |
| A) Semantic barriers | III) Faulty translation, technical jargon |
| B) Psychological barriers | II) Distrust, premature evaluation |
| C) Organizational barriers | IV) Complexity in organization structure, rules and regulation |
| D) Personal barriers | I) Poor confidence, unwillingness to communicate |
* Semantic barriers: Semantic barriers are concerned with problems and obstructions in the process of encoding and decoding of message into words or impressions. For example: Badly expressed message, symbols with different meaning, faulty translation, unclarified assumptions, technical jargons etc.
* Psychological barriers: Emotional or psychological factors acts as barriers to communicators. For example: Distrust, premature evaluation, lack of attention, poor retention etc.
* Organizational barriers: The factors related to organization structure, authority relationships, rules and regulations may, sometimes, act as barriers to effective communication. For example: Organizational policy, rules and regulation, status, organizational facilities etc.
* Personal barriers: The personal factors of both sender and receiver may exert influence on effective communication. For example: Fear of challenge to authority, unwillingness to communicate, lack of proper incentives, lack of confidence etc.