Match the LIST-I with LIST-II
| LIST-I | LIST-II |
| (Fayol's Principles of Management) | (Meaning) |
| A. Unity of Command | I. The formal lines of authority from highest to lowest ranks |
| B. Scalar Chain | II. A place for everything (everyone) and everything (everyone) in its (her/his) place |
| C. Unity of Direction | III. There should be one and only one boss for every individual employee |
| D. Order | IV. All the units of an organisation should move towards the same objectives |
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → (A) - (III), (B) - (I), (C) - (IV), (D) - (II)
(A) Unity of Command — this matches (III) There should be one and only one boss for every individual employee. An employee who gets orders from two superiors does not know whose orders to follow. With one boss, there is no such confusion.
(B) Scalar Chain — this matches (I) The formal lines of authority from highest to lowest ranks. Orders and communication pass along this chain, from the top manager down to the lowest worker. Fayol allowed a ‘gang plank’ so that employees at the same level could contact each other directly in an emergency.
(C) Unity of Direction — this matches (IV) All the units of an organisation should move towards the same objectives. Each group of activities with the same objective has one head and one plan, so efforts are not scattered. Unity of command is about one boss for each person; unity of direction is about one plan for each group of activities.
(D) Order — this matches (II) A place for everything (everyone) and everything (everyone) in its (her/his) place. When people and materials are in their fixed places, no time is wasted in searching for them.
NCERT (2026-27 Edition): “Unity of Command: According to Fayol there should be one and only one boss for every individual employee. If an employee gets orders from two superiors at the same time the principle of unity of command is violated. …” “Unity of Direction: All the units of an organisation should be moving towards the same objectives through coordinated and focussed efforts. Each group of activities having the same objective must have one head and one plan. …” “Scalar Chain: An organisation consists of superiors and subordinates. The formal lines of authority from highest to lowest ranks are known as scalar chain.” “Order: According to Fayol, “People and materials must be in suitable places at appropriate time for maximum efficiency.” The principle of order states that ‘A place for everything (everyone) and everything (everyone) in its (her/his) place’. Essentially it means orderliness. …” |