Matilda is the CEO of Inflorescent Ltd. This year she wants to expand her business and get a growth in profit by 30%. To achieve this target, she has divided the entire work of the organisation into 4 divisions. Each division will be headed by a manager. Each manager will identify 3 workers each who are hardworking and send them for training to increase their efficiency. The Managers also have to decide the best way to do the work. Mr. Aream, who is the manager of the production department has set a chart that all the workers will follow while producing the product. The chart will help in minimising the unnecessary movement. Matilda has also given instructions to all the department managers that they must avoid dual-subordination. To ensure that all the managers are able to achieve their individual targets, Matilda has duly assigned authority to each manager.
Matilda has divided the organisation into four different departments to increase the efficiency of her organisation. Identify the principle of Management followed by her.
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → Division of work
Option (1) Scalar Chain — Incorrect. It is the chain of authority from top to bottom. Matilda is dividing work, not setting a chain of authority.
Option (2) Division of work — Correct. Matilda divided the entire work into 4 divisions. Work is divided into small tasks so that specialists can do each job, which leads to specialisation.
Option (3) Unity of command — Incorrect. It means one boss for each employee. This is not the point of dividing the work.
Option (4) Equity — Incorrect. It means fair and kind treatment of employees. It is not about dividing work.
NCERT (2026-27 Edition): “(i) Division of Work: Work is divided into small tasks/ jobs. A trained specialist who is competent is required to perform each job. Thus, division of work leads to specialisation. …” |