Every orders, instructions, messages, requests, explanation etc. has to pass through............ but, for the sake of convenience & urgency, this path can be cut short and this short cut is known as --------------------------------------according to Fayol?

Scalar Chain, Gang Plank

The correct answer is option 1- Scalar Chain, Gang Plank.

Every orders, instructions, messages, requests, explanation etc. has to pass through Scalar Chain but, for the sake of convenience & urgency, this path can be cut short and this short cut is known as Gang Plank.

Scalar Chain: An organisation consists of superiors and subordinates. The formal lines of authority from highest to lowest ranks are known as scalar chain. According to Fayol, “Organisations should have a chain of authority and communication that runs from top to bottom and should be followed by managers and the subordinates.” According to Fayol, this chain should not be violated in the normal course of formal communication except when there is an emergency for which Fayol provided ‘Gang Plank’ . Gang Plank is a shorter route and has been provided for communication between employees of two different levels so that communication is not delayed.