Divya, a Class X student in Kota, writes to the Chief Librarian of the District Library to ask for a membership card. The Chief Librarian is a woman, and Divya does not know her name. Choose the correct salutation for Divya’s letter:
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Madam
A letter to the Chief Librarian is formal. When the receiver is a woman and the writer does not know her name, the formal salutation (greeting) is “Madam”.
Why the Other Options are Incorrect?
Option 1: Sir — Incorrect. “Sir” is used for a man, but this Chief Librarian is a woman.
Option 2: Dear friend — Incorrect. It is an informal greeting used for friends.
Option 4: My dear Librarian — Incorrect. “My dear” is too personal for a formal letter to an official.