Under the point ‘unorganised consumers’, adequate protection is required to be given to consumers till ________.
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → consumer bodies become powerful enough to protect and promote their interests
Option (1) consumers become aware of their rights and the reliefs available to them — Incorrect. Making consumers aware of their rights and reliefs is the aim under consumer ignorance. It is reached through education.
Option (2) consumer bodies become powerful enough to protect and promote their interests — Correct. Consumers need consumer organisations to look after their interests. India has such bodies, but they are not yet strong. So consumers need protection till these bodies become powerful enough to protect and promote their interests.
Option (3) businesses learn to regulate themselves and avoid unfair trade practices — Incorrect. Self-regulation is a way of consumer protection, in which firms follow ethical standards on their own. Under unorganised consumers, the protection lasts till consumer organisations grow strong; it does not depend on firms changing their own ways.
Option (4) consumer commissions are set up at the district, state and national levels — Incorrect. The District, State and National Commissions form the redressal machinery under the Act. They already exist to settle complaints.
NCERT (2026-27 Edition): “From Consumers’ point of view The importance of consumer protection from the consumers’ point of view can be understood from the following points: |