The ISI mark, which a consumer should look for on electrical goods, is the mark of which body?
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Bureau of Indian Standards
Option (1) Bureau of Indian Standards — Correct. The ISI mark is the Mark of Bureau of Indian Standards. It assures that a product meets quality specifications. So consumers are told to use ISI marked electrical appliances for their safety.
Option (2) Central Consumer Protection Authority — Incorrect. The CCPA is the central authority under the Consumer Protection Act, 2019. It regulates violation of consumer rights, unfair trade practices and misleading advertisements.
Option (3) Department of Consumer Affairs — Incorrect. This department of the Government of India runs the Jago Grahak Jago campaign to make consumers aware.
Option (4) National Commission — Incorrect. It is the top level of the consumer redressal machinery. It hears complaints where the value paid exceeds two crore rupees. It settles disputes.
NCERT (2026-27 Edition):
“1. Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life, health and property. For example, electrical appliances which are manufactured with substandard products or do not conform to the safety norms might cause serious injury. Thus, consumers are educated that they should use electrical appliances which are ISI marked as this would be an assurance of such products meeting quality specifications.” |
