Read the following passage and answer the question.

ABC Ltd. is a highly reputed company in Noida, U.P. Preeti is working at the post of Chief Operating Officer in the company. The company provides facilities like housing, medical aid, canteen etc to its employees. Preeti sets the targets for her subordinates without discussing it with them. She tells her subordinates that if task is not completed on time then strict action will be taken against them. Her subordinates are not able to finalise deals with customers due to their inadequate vocabulary and omission of needed words. She has high fever for the last 5 days. So, she went to doctor and tested blood. She was found positive for Dengue and admitted to hospital. One of the colleague of Preeti sent a message in the group to donate the blood for the well being of Preeti. When the director of the company came to know about it, he ordered for the cleaning of the company surroundings.

When the director of the company came to know about it, he ordered for the cleaning of the company surroundings.

Which type of communication is highlighted in the given lines?

Formal communication

The correct answer is option 1- Formal communication.

Formal communication is highlighted in the given lines as General manager gives order for cleaning.

Formal communication flows through official channels designed in the organisation chart. This communication may take place between a superior and subordinate, a subordinate and superior or among same cadre employees or managers. The communications may be oral or written but generally recorded and filed in the office.