A good control system helps in boosting employee morale. Which of the following explains how it does this?
Answer & explanation
Correct answer: option 2
The correct answer is Option (2) → Employees know in advance the standards on which they will be appraised.
Option (1) Dishonest behaviour of employees is minimised by a close check on their activities. — Incorrect. This explains ensuring order and discipline. A close check cuts dishonest behaviour, but it does not lift morale.
Option (2) Employees know in advance the standards on which they will be appraised. — Correct. When employees know in advance what is expected and how they will be appraised, they feel motivated and give better performance. This is how control boosts employee morale.
Option (3) Each department and employee is governed by standards well coordinated with one another. — Incorrect. This explains facilitating coordination in action, where all departments work in one direction.
Option (4) Each activity of an employee is performed as per predetermined standards and norms. — Incorrect. This explains making efficient use of resources, since working to standards reduces wastage and spoilage.
NCERT (2026-27 Edition): “(iv) Improving employee motivation: A good control system ensures that employees know well in advance what they are expected to do and what are the standards of performance on the basis of which they will be appraised. It, thus, motivates them and helps them to give better performance.” “Summary … • The importance of managerial control lies in the fact that it helps in accomplishing organisational goals. Controlling also helps in judging accuracy of standards, ensuring efficient utilization of resources, boosting employee morale, creating an atmosphere of order and discipline in the organisation and coordinating different activities so that they all work together in one direction to meet targets.” |