In a packing unit, a packer may take his work problems to his supervisor and also to the unit manager above the supervisor. With the unit manager, he can discuss only the matters laid down for such contact. Which communication network is followed in this unit?
Answer & explanation
Correct answer: option 3
The correct answer is Option (3) → Inverted V
Option (1) Single chain — Incorrect. In a single chain, communication flows from each superior to his own subordinate, one level at a time. The packer here also reaches the manager above his supervisor.
Option (2) Circular — Incorrect. In a circular network, each person can talk only with his two adjoining persons, and the flow is slow. The packer does not talk to two neighbours in a circle; he goes up to his supervisor and the unit manager.
Option (3) Inverted V — Correct. In an inverted V, a subordinate may talk to his immediate superior and also to his superior’s superior. With the higher boss, only prescribed (laid down) matters are discussed. The packer talks to his supervisor and to the unit manager, but only on laid-down matters with the manager.
Option (4) Free flow — Incorrect. In free flow, each person can talk to anyone freely. Here the talks with the unit manager are limited to laid-down matters.
NCERT (2026-27 Edition): “Formal Communication … Different types of communication networks may operate in formal organisation. Some of the popular communication networks are presented and discussed in given figure. “Formal Communication … (iv) Free flow: In this network, each person can communicate with others freely. The flow of communication is fast in this network. |