Arrange the steps in Controlling Process in correct sequence:
(A) Analysing Deviations
(B) Measurement of Actual Performance
(C) Setting Performance Standards
(D) Comparing actual performance with Standards
Choose the correct answer from the options given below:
Answer & explanation
Correct answer: option 4
The correct answer is Option (4) → (C), (B), (D), (A)
(C) Setting Performance Standards — this is the first step. Standards are the targets against which work will be measured.
(B) Measurement of Actual Performance — next, the work actually done is measured, for example by observation or reports.
(D) Comparing actual performance with Standards — then the two are compared. This shows the gap (deviation) between what was planned and what was done.
(A) Analysing Deviations — last of these four, the manager checks how big the gap is and why it happened. Taking corrective action comes after this.
NCERT (2026-27 Edition): “Controlling Process Controlling is a systematic process involving the following steps. |
Note: The same/similar question has been asked in different years by NTA as per the details given below:
| 2026 | 2025 | 2024 | 2023 | 2022 |
| – | 15-05 S2 | 19-07 S1 17-05 S1 | – | – |