Read the following text and answer question. ABC Crackers Limited, a fire cracker manufacturing company, launched some new products on the eve of Diwali in the market, which attracted many buyers. To meet the increased demand, the company employed people to promote the products to each distributor, from the nearby villages. As the products were in great demand in the market, a competitor, A2Z Crackers Limited, imitated the products. The products of the competitor were not accepted by the consumers due to inferior quality, lack of relevant information, poor response from the customer support services wherever it was a status symbol to buy the products of ABC Crackers Limited because of their quality and responsible management. |
Which department of the company showed poor customers support services? |
Production department Sales department Marketing department Public relations department |
Public relations department |
The correct answer is option 4- Public relations department. Based on the text, the department responsible for poor customer support services is not directly mentioned. However, in the context of customer support, it is most likely related to the Public relations department, which handles customer interactions and support. The poor customer support services described would fall under the Public Relations department, as this department is generally responsible for managing external communications and customer interactions. |