NYC Pvt. Ltd. is a publishing company. Its books on accountancy for class- XI and XII are in great demand. As a result the employees in the marketing department are always racing against time. The employees have to work overtime and on holidays to cater to the demand. Managers in the marketing department are under stress. This has led to dissatisfaction among the employees and managers.
Name the step of staffing process which has NOT been performed properly.

Estimation of manpower requirement

The correct answer is option 1- Estimation of manpower requirement.

Based on the given information, it seems that the step of "Estimation of manpower requirement" may not have been performed properly. The demand for books on accountancy for class XI and XII is high, and the employees in the marketing department are constantly racing against time. This suggests that there may be a mismatch between the estimated manpower requirement and the actual demand. If the estimation of manpower requirement were accurate, it might help in avoiding the need for employees to work overtime and on holidays, reducing stress and dissatisfaction among the employees and managers. Therefore, the staffing process step "Estimation of manpower requirement" is likely the one that has not been performed properly in this scenario.