Rohan bought a skin cream from a clinic on the advice of its doctor.M…

Rohan bought a skin cream from a clinic on the advice of its doctor.

Match List-I (Event in Rohan’s case) with List-II (Term under the Consumer Protection Act, 2019).

List-I	List-II
(A) The clinic, as part of its business, supplied the cream to Rohan.	(I) Injury
(B) Rohan’s skin got burnt and he suffered mental stress.	(II) Spurious goods
(C) The doctor did not tell Rohan about the known side effects of the cream.	(III) Product seller
(D) The cream was sold as a genuine foreign brand, but it was not genuine.	(IV) Deficiency

Choose the correct answer from the options given below:

Answer & explanation

Correct answer: option 4

The correct answer is Option (4) → (A)-(III), (B)-(I), (C)-(IV), (D)-(II)

List-I	List-II	Reason
(A) The clinic, as part of its business, supplied the cream to Rohan.	(III) Product seller	A person who, in the course of business, sells or otherwise places a product for commercial use is a product seller. The clinic supplied the cream as part of its business.
(B) Rohan’s skin got burnt and he suffered mental stress.	(I) Injury	Injury is any harm illegally caused to a person in body, mind or property. The burn is harm to the body and the stress is harm to the mind.
(C) The doctor did not tell Rohan about the known side effects of the cream.	(IV) Deficiency	Deficiency is a shortcoming in a service, and it includes withholding relevant information. The doctor’s advice is a service, and he hid the side effects.
(D) The cream was sold as a genuine foreign brand, but it was not genuine.	(II) Spurious goods	Spurious goods are goods that are falsely claimed to be genuine. The cream was passed off as a real foreign brand.

NCERT (2026-27 Edition): “Terms & Definitions 1. Complaint: Any allegation in writing made by the complainant for obtaining relief w.r.t restrictive trade practice, defect in goods or deficiency in services provided, overcharging of price or offer of goods or service injurious to life and safety.
2. Complainant: means one or more consumers, or any voluntary consumer association, central or state government or the central authority or a legal heir or legal representative or a parent or legal representative in case of a minor.
3. Spurious goods: Goods that are falsely claimed to be genuine.”

“Terms & Definitions … 7. Deficiency: Any fault, imperfection, shortcoming or inadequacy in quality, nature and manner of performance in relation to in relation to any service and includes act of negligence or omission or commission or withholding relevant information which causes loss or injury to the consumer.
8. Injury: Any harm illegally caused to any person in body, mind or property.
9. Product: Any article or goods or substance or raw material or any extended cycle of such product either in gaseous , liquid or solid state possessing intrinsic value capable of delivery either as assembled or a component produced or manufactured to trade. It does not include human tissues, blood, blood products and organs.
10. Product Seller: Any person in the course of business imports, sells, distributes, leases, installs, prepares, labels, markets, repairs, maintains or otherwise involved in placing the product for commercial use or a service provider.”