According to the importance of consumer protection from consumers' point of view, what is "Widespread Exploitation of Consumers"?
Answer & explanation
Correct answer: option 1
The correct answer is Option (1) → Consumers might be exploited by unscrupulous, exploitative and unfair trade practices like defective and unsafe products, adulteration, false and misleading advertising, hoarding, black-marketing, etc
Option (1) — Correct. From the consumers’ point of view, widespread exploitation means sellers may cheat consumers through defective goods, adulteration, false advertising, hoarding and black-marketing. Consumers need protection against such malpractices.
Option (2) — Incorrect. This is government intervention, a reason from the business point of view: a business that exploits consumers invites action by the government.
Option (3) — Incorrect. This describes unorganised consumers, a different point from the consumers’ view.
Option (4) — Incorrect. This describes consumer ignorance: consumers do not know their rights, so they must be educated.
NCERT (2026-27 Edition): “Widespread Exploitation of Consumers: Consumers might be exploited by unscrupulous, exploitative and unfair trade practices like defective and unsafe products, adulteration, false and misleading advertising, hoarding, black-marketing, etc. Consumers need protection against such malpractices of the sellers.” |